FAQ
Payments
For our self-serve plans, ZGM accepts all major credit cards (e.g Visa, Master, Verve, et al)
You can change your credit card from the Payment section on your upgraded workspace’s settings page.
Please make sure your credit card information is up-to-date (e.g. expiration date and CVV code) and that you’re entering your credit card number without dashes or spaces.
If your credit card is still not processing, you may need to follow up with your bank to see if there are any issues on their end.
If you are still having issues, please contact us via chat by clicking here
Construction
Yes. Insurance certificates are provided upon request.
Not only do we work on the seacoast but we specialize in coastal projects. Born and raised New Englanders, we know how to build, repair, and remodel for our harshest environments. Where exactly – Lagos, Ogun, Kwara, Ondo State, State of Osun and outside the shore of Nigeria.
Our goal is to be on-site for a consult either the same day or within 48 hours pending geographic location. Written estimates are provided for all work
One of our qualified sales representatives or the owner
Generally, we hold prices for 30 days. When the markets are volatile, sometimes we can only hold prices for a week.
Should you need this service, we shall discuss the available plans that would work for both parties.
Yes, 2D and/or 3D drawings are provided upon request as part of our design services.
Unrestricted Construction Supervisors License (MA)
- Home Improvement Contractor(MA)
- Federal and State EPA RRP license
- Installation Masters USA Certified
- Better Business Bureau (BBB) A+ rated
- Highest-rated Trex ProPlatinum decking installer & designer.
Highest-rated James Hardie Preferred Remodeler.
We aim to leave the job site cleaner than when we arrived. Of course, what we do can be dirty. We tarp our work area, broom sweep and magnetic broom sweep the work area to get any possible debris. We also provide porta potties where applicable.
With any remodelling project, you can’t see everything until exposed. We over-communicate every exception we see and involve you in the process and solution. Any changes are discussed prior and agreed upon by you before us taking any action.
Sometimes we do but almost all of our subcontractors have been part of our company for many years
Yes, you can view our Photo Galleries by selecting the tab at the top of this page.
Yes, we bring samples as well as an iPad to show additional projects.
We service all of Nigeria’s 36 States including Abuja the Federal Capital Territory, Ghana and the outside African continent.
We will work with you to meet your specific needs and also offer to finance. Some states do not allow a contractor to get paid a deposit of more than 1/3 of the contract price unless it’s a special order item. Generally, special order items are required to be paid in full when ordering which is what our distributors make us do.
There are certain criteria in a contract required by some states between homeowners and contractors to pull a permit. Our contract has all the requirements.
We are licensed to comply with all federal and state requirements.
Yes, we are licensed to build everything we list in our services list.
On new construction projects, 10% is a good number. On remodelling projects, 10% – 15% is best. If you don’t need it, all the better.
Building codes have been established by most cities, towns and countries. They vary considerably from one jurisdiction to another. A building permit generally is required whenever structural work is involved or when the basic living area of the home is to be changed. A professional who works in your city or town every day will know the local requirements.
Quite a bit! You get what you pay for. Most times same brand-name products are of lower quality even though they have the same brand name at big box stores. Every situation is different, so it’s important to carefully compare estimates from each of these types of companies.
Many factors go into pricing a remodelling job. The most obvious is making sure all estimates have the same materials and scope of work. If you cannot understand all the information, go back and ask the contractor for clarification. If you cannot get satisfactory written results, eliminate that contractor from future bidding. Quality of work is hard to show in a written estimate and is also a factor in costs. This part of the cost difference is usually only confirmed by calling references and/or visiting jobs we have completed. Check references for work completed years ago to see how we stand up to the test of time. When a contractor (like we) carries all the proper and required licenses and insurances, rest assured that our work will be better than a “Chuck in a Truck” or “fly by night” contractor.
We give you our cell phone numbers; other means of reaching us are also available on the web page.
Not for residential projects but in some commercial projects, we are required to.
Spices
We are based in Nigeria with our partners from South Africa. We purchased raw materials, and then test and process them here to ensure the integrity of the product, freshness, and compliance with all safety regulations
Yes, we have it. It shall be provided on request.
Quality product translates to freshness in flavour, appearance, and shelf-life. This, in turn, translates to better flavour for your food products and better economics for our business. Not only will our customers favour the flavour of our products, but may even save us money because a lesser quantity of quality spices can achieve the same desired flavour profile as compared to lower quality spices. We at ZGM don’t take the quality of products for granted.
Quality and safety guidelines followed by our brand are important considerations to ensure our food is safe and our brand is protected. We adhere to GMP and HACCP programs and is SQF certified and adheres to all safety regulations.
Yes. We have been in the business for quite a while to give you safety and quality assurance.
Yes, we do. Request varies from one customer to another.
We are a *Nigeria Spice manufacturer with partners from South Africa and we put our products through extensive microbiological, chemical, and organoleptic testing. We put our vendors through strict vendor approval processes with continuous verification of their standards and procedure. We uphold the highest safety and quality guidelines, adhere to high-level GMPs and HACCP principles, and are SQF – certified, Certified Organic, and Kosher Certified.